Welcome to the PBS Status Page.
This page provides important alerts about PBS tools and platforms.
If you are experiencing issues not reflected here, please file a ticket at https://digitalsupport.pbs.org/support/tickets/new
PBS Website
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Operational
PBS Video Portal
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Operational
PBS Partner Player
Operational
PBS Mobile and OTT Apps
Operational
PBS Global Chrome
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Operational
HostedBento
Operational
MVault Console
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Operational
Station Manager Console
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Operational
Curate Console
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Operational
TV Listings Editor Console
Operational
90 days ago
100.0
% uptime
Today
APIs
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Operational
90 days ago
100.0
% uptime
Today
Media Manager API - Read
Operational
Media Manager API - Write
Operational
Services API
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Operational
Profile Service
Operational
Content Service
Operational
ITS
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Operational
MVault API
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Operational
Station Manager API
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Operational
Transaction Vault
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Operational
90 days ago
100.0
% uptime
Today
LearningMedia
Operational
LearningMedia Website
Operational
LearningMedia Search API
Operational
PBS KIDS
Operational
PBS KIDS Website
Operational
PBS KIDS Activate
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Operational
PBS KIDS OTT App
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Operational
Source
Operational
DAM
Operational
AIM
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Operational
90 days ago
100.0
% uptime
Today
Media Manager Console
Operational
PBS Account
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Operational
TV Schedules
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Operational
Local Live Streams
Operational
90 days ago
100.0
% uptime
Today
PBS Help Site
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Operational
90 days ago
100.0
% uptime
Today
PBS Digital Viewer/Passport Technical Support Call System
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Operational
90 days ago
100.0
% uptime
Today
AWS autoscaling-us-east-1
Operational
AWS cloudformation-us-east-1
Operational
AWS cloudtrail-us-east-1
Operational
AWS cloudwatch-us-east-1
Operational
AWS codedeploy-us-east-1
Operational
AWS config-us-east-1
Operational
AWS directconnect-us-east-1
Operational
AWS dynamodb-us-east-1
Operational
AWS ec2-us-east-1
Operational
AWS ecr-us-east-1
Operational
AWS ecs-us-east-1
Operational
AWS elasticache-us-east-1
Operational
AWS elasticsearch-us-east-1
Operational
AWS elb-us-east-1
Operational
AWS firehose-us-east-1
Operational
AWS guardduty-us-east-1
Operational
AWS kinesis-us-east-1
Operational
AWS lambda-us-east-1
Operational
AWS opsworks-us-east-1
Operational
AWS ram-us-east-1
Operational
AWS rds-us-east-1
Operational
AWS route53resolver-us-east-1
Operational
AWS route53-us-east-1
Operational
AWS securityhub-us-east-1
Operational
AWS ses-us-east-1
Operational
AWS sns-us-east-1
Operational
AWS sqs-us-east-1
Operational
AWS apigateway-us-east-1
Operational
Freshdesk WEB APP
Operational
Google Apps Analytics
Operational
Sentry Event Ingestion
Operational
Sentry Slack
Operational
New Relic Log API : US
Operational
New Relic Metric API : US
Operational
PBS Docs
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Operational
90 days ago
100.0
% uptime
Today
AWS elemental-us-east-1
Operational
Confluence Authentication and User Management
Operational
Confluence Administration
Operational
Confluence Create and Edit
Operational
Confluence View Content
Operational
Jira Software Administration
Operational
Jira Software Authentication and User Management
Operational
Jira Software Viewing content
Operational
Jira Software Create and edit
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
This incident is now resolved.
Nov 19, 17:18 EST
Investigating -
We are currently investigating issues with localization on pbs.org. In some cases the wrong station localization may be displayed in some parts of the website.
Nov 19, 12:30 EST
Resolved -
Starting Saturday evening 11/16/24, the PBS app on Roku crashed on launch due to receiving an invalid "date" value from Roku's operating system starting Saturday evening, which the app relies on for the multi livestream feature. Based on internal testing, Roku appears to have resolved this issue this morning, though we're still waiting to hear back from our Roku contact directly. The Product team plans to implement more graceful fallbacks to prevent similar issues in future.
Nov 18, 11:22 EST
Investigating -
We are investigating reports of the PBS App crashing on Roku.
Nov 17, 23:19 EST
Resolved -
Our sign-in provider has identified and fixed the issue causing problems when signing into the PBS app on iPhones and iPads.
Nov 14, 09:57 EST
Investigating -
We are investigating reports of a "Code 01" error during login on iOS devices.
Nov 13, 07:55 EST